Privacy Policy

Last updated: 3rd Jan, 2025

At IndianChic, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a) Personal Information

When you visit our site, register, or place an order, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)
  • Order history and preferences

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referral URLs

This data helps us understand user behavior and improve our website experience.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders
  • Communicating order updates and customer support responses
  • Improving website functionality and user experience
  • Sending promotional emails or offers (only if you opt in)
  • Preventing fraudulent transactions
  • Complying with legal obligations

We do not sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Enable essential website features
  • Analyze site traffic and performance
  • Improve marketing effectiveness

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways
  • Shipping and logistics partners
  • Analytics tools (e.g., website performance tracking)
  • Marketing platforms (email and advertising services)

These third-party providers have access to your information only to perform tasks on our behalf and are obligated to protect your data.

5. Data Security

We implement reasonable security measures to protect your personal information, including:

  • Secure servers and encrypted connections
  • Restricted access to sensitive data
  • Use of trusted payment processing services

While we take strong precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory requirements
  • Resolve disputes and enforce agreements

8. Children’s Information

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage users to review this policy periodically.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: IndianChic
Email: nikhilbatham20@gmail.com
Address: L201, Sector 62, Noida - 201309